FAQ's
Welcome to the Sabka Bazar FAQ page. Here you’ll find answers to common questions about orders, payments, shipping, returns, and more.
🛒 Orders
1. How do I place an order?
Simply browse products on www.sabkabazar.in, add items to your cart, proceed to checkout, enter your details, and complete payment to place your order.
2. How will I know if my order is confirmed?
You will receive an order confirmation email or SMS once your order is successfully placed.
3. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once shipped, cancellation may not be possible. Please refer to our Cancellation/Refund Policy.
💳 Payments
4. What payment methods are accepted?
We accept:
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Debit Cards
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Credit Cards
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UPI
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Net Banking
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Wallet Payments
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Cash on Delivery (where applicable)
5. Is online payment secure?
Yes. All transactions are processed through secure and encrypted payment gateways. We do not store your card details.
🚚 Shipping & Delivery
6. How long does delivery take?
Delivery usually takes:
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3–5 business days for metro cities
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5–8 business days for other locations
Delivery times may vary based on your location.
7. How can I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your shipment.
8. Do you offer free shipping?
Free shipping may be available on selected products or promotional offers. Shipping charges (if applicable) are displayed at checkout.
🔄 Returns & Refunds
9. What is your return policy?
Returns are accepted within 7 days of delivery if the product is damaged, defective, or incorrect. The item must be unused and in original packaging.
10. How long does it take to get a refund?
Refunds are processed within 5–7 business days after approval and product inspection.
11. How do I request a return or refund?
Please email us at support@sabkabazar.in with your Order ID and issue details.
👤 Account & Support
12. Do I need to create an account to shop?
You may shop as a guest (if enabled), but creating an account allows easier order tracking and faster checkout.
13. I forgot my password. What should I do?
Click on the “Forgot Password” option on the login page and follow the instructions to reset it.
14. How can I contact customer support?
You can reach us at:
📧 Email: support@sabkabazar.in
🕒 Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM (IST)
📦 Product Information
15. Are all products genuine?
Yes, we strive to provide authentic and quality products from trusted suppliers.
16. What if I receive a damaged product?
If you receive a damaged package, please do not accept it. If already accepted, contact us immediately with photos for assistance.
If your question is not listed here, feel free to contact our support team at support@sabkabazar.in.
We’re always happy to help 😊